Avaya Experience Portal Documentation Library

PAIWS_W037

Last Updated : Jun 14, 2013 |

Event name: PAIWS_W037
Event text: Failed to communicate with the MMS Web Service, MMS = {0}
Event level: Warning event. No alarm is generated.
Trigger component: Application interface web service

Problem description

{0} - The name of the Multimedia Server

Avaya Experience Portal failed to communicate with the MMS web service on the Multimedia Server that is specified in the event message.

Proposed Solution

Procedure

Log in to the EPM.
From the left pane, select System Monitor.
Verify that the Multimedia Server specified in the message is in the Running state.

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