PAPP_00013

Last Updated : Nov 10, 2017 |
Event name

PAPP_00013

Event text

Application {0} reported an error from {1} at {2} with message: {3} {4}

Associated alarm name

Name: QAPP_00013

SNMP Trap ID: 17903

Event level

Fatal event.

Critical alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Application Logging Web Service.

Problem description

{0 }- Name of the application defined on the application configuration web page.

{1} - Contains the following two data:
  • Application Server on which the application was running.

  • Session ID of the application logging the message.

{2} - The timestamp when the log event was issued on the Application Server.

{3} - Message of the application log event.

{4} - (Optional) Variable Name and Variable Value.

Avaya Experience Portal Application has issued a Fatal log event.

Proposed Solution

Procedure

  1. Collect log files.
  2. Contact Avaya Technical Support.