Platform returned an invalid result from recording
Event level
Error event. No alarm is generated.
Trigger component
Media Server vxmlmgr process
Problem description
The Media Server platform created a recording result structure and returned the structure to the VoiceXML interpreter. This event was triggered when the result structure was invalid due to incorrect platform implementation.
Proposed Solution
Procedure
Check related error messages in the log files.
If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.
