Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
Trigger component
Experience Portal Manager
Problem description
{0} - The routine reporting the exception.
The Avaya Experience Portal system could not access the VoIP configuration data.
Proposed Solution
Procedure
Save the VoIP configurations.
Restart Tomcat.
If the problem persists, restore the database from a backup.
