{0} - Exception occurred while retrieving Media Processing Platform configuration with error "{1}"
Associate alarm details
Name: QOMS_00068
SNMP Trap ID: 17160
Event level
Error event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
Trigger component
Experience Portal Manager
Problem description
{0} - The routine reporting the exception.
{1} - The text representing the SDM error.
The Avaya Experience Portal system could not access the Media Server configuration data.
Proposed Solution
Procedure
Save one ASR server.
Restart Tomcat.
If the problem persists, restore the database from a backup.
