Avaya Experience Portal Alarm Monitor page field descriptions

Last Updated : Jun 05, 2026 |

Use this page to view a summary of the alarm status across all alarm categories for the EPM and all MPPs.

Important:

If you cannot view any alarms on this page, check if there are active alarms associated with systems which are no longer in the database. To check this, you need to select System Maintenance > Alarm Manager in EPM and create an alarm with filters set to All Systems in the Server Names field and Select All in the Status field. Identify the active alarms for invalid systems and set the status to Retired. For further details, see Changing the status of an alarmChanging the status of an alarm.

Column

Description

Categories

The alarm category, which indicates what Avaya Experience Portal component generated the alarm.

<EPM Name>

This field displays one of the following alarm status indicators:

  • Green: There are no active major or critical alarms

  • Yellow: There are one or more active minor alarms

  • Red: There are one or more active major or critical alarms

Click any red or yellow alarm indicator to view an Alarm report containing all alarms on the EPM for that category.

Note:

This column is only displayed if there are active alarms in one or more categories on the EPM.

<MPP Name>

For each MPP on the system, a separate column displays one of the following alarm indicators:

  • Green: There are no active major or critical alarms

  • Yellow: There are one or more active minor alarms

  • Red: There are one or more active major or critical alarms

Click any red or yellow alarm indicator to view an Alarm report containing all alarms on that particular MPP for that category.

Note:

An MPP column is only displayed for those MPPs that have at least one active alarm. Therefore, if a specific MPP does not appear in this table, then there are no active alarms in any of the categories on that MPP.

Summary

For the entire Avaya Experience Portal system, which includes the EPM and all MPPs, this column displays one of the following alarm indicators:

  • Green: There are no active major or critical alarms

  • Yellow: There are one or more active minor alarms

  • Red: There are one or more active major or critical alarms

Click any red or yellow alarm indicator to view an Alarm report containing all alarms for that category.

Tip:

The bottom row in the table shows the status across all categories in the system.