MPP server upgrade worksheet

Last Updated : Jun 05, 2026 |

Complete the following worksheet for each planned Media Processing Platform (MPP) server on this Experience Portal system.

Requirement or information needed

Your value

Notes

Ensure that the hardware meets the minimum requirements. For more information on minimum server machine hardware requirements, see Avaya Experience Portal Overview and Specification on http://support.avaya.com.

For minimum hardware requirements, see Minimum (Linux) server machine hardware requirements.

What access method are you going to use?

______ Local keyboard, mouse, and monitor

______ Remote access via SSH client

Corporate LAN IP address

______________________

PBX LAN IP address, if different from the corporate LAN

______________________

Avaya Enterprise Linux network configuration information

Subnet mask on Corporate LAN

______________________

Subnet mask on PBX LAN, if different from Corporate LAN

______________________

Default gateway

______________________

Primary DNS Server

______________________

DNS domain name

______________________

Time zone

______________________

For Avaya Enterprise Linux, user account passwords

cust account password: ___________________

root account password: ___________________

For Red Hat Enterprise Linux Server, user accounts and passwords

root account password: ___________________

Non-root account name: ____________________

Non-root account password: _________________

Is the default language for Linux set to English?

______ Yes

______ No

If No, set the default language to English. You can change the default language after Experience Portal is installed.

Maximum simultaneous calls

______________________

The maximum number of calls that this MPP can handle at any one time. It is equivalent to the maximum number of ports that Experience Portal will allocate to this MPP.

For assistance in sizing your MPP server capacity and setting the correct value for the Maximum Simultaneous Calls parameter for each MPP server, contact your Avaya Services representative or Avaya Business Partner.

Installation directory, if different from default

______________________

Third-party SSL certificate information.

Third-party SSL certificate information.

The location of the existing certificate:

______________________

The existing certificate’s password: _________________

Will Avaya Services maintain this server?

______ Yes

______ No

If Yes, what is the Listed Directory Number (LDN) for this server?

______________________