Publishing company details on directory assistance

Last Updated : Feb 28, 2024 |

About this task

Publish your company name, phone number, and address to make them public on directory assistance services. Directory assistance is a phone service provided by telecommunications companies or other independent providers to help users find phone numbers and addresses of specific businesses and governmental entities.

Procedure

  1. From the Admin Portal homepage, click Phone System > Company Info.

    If you enable the Multi-site feature of your company account, you will see a list of your sites in the middle pane. Otherwise, Avaya Cloud Office Service Web displays the Company Address tab.

  2. If you have multiple sites, on the middle pane, select the site to configure.
  3. Click the Directory Assistance tab.
  4. Select or clear the I don't want my fax number listed check box.
  5. Complete the following fields:
    • Company Name

    • Main Site Name

      Avaya Cloud Office Service Web displays this field only if the Multi-site feature is enabled.

    • City

    • Company Address

    • State/Province

    • Zip Code

    • Email

  6. Click Next.
  7. Select the check box to agree to the terms of service.
  8. Click Publish.