Adding a phone entry to the phone system

Last Updated : Feb 20, 2024 |

About this task

Add a phone entry that you can later use to register an existing SIP-compatible phone to the Avaya Cloud Office™ phone system. Avaya Cloud Office Service Web automatically assigns the name Existing Phone to each phone entry you add. You can view these phone entries on the Unassigned subtab.

Note:

You can allocate phone numbers to these phone entries and assign them to users without registering deskphones. Avaya Cloud Office Service Web moves assigned phone entries to the User Phones subtab.

Tip:

Giving descriptive names to the phone entries you add helps distinguish them quickly.

Procedure

From the Admin Portal homepage, click Phone System > Phones & Devices > Unassigned.
Click Add Device.
On the Add Unassigned Phone window, on the Select Location tab, select the location.
Click Next.
On the Select Device tab, click Other Phones > Existing Phone.
Specify the number of phones to add and click Add.
Scroll down and click Next.
If you have a cost center or centers, on the Cost Center Codes tab, in the Select Cost Center list next to the phone, select the cost center.

If you have multiple phones in your order, you can click Split and create phone groups to assign them to different cost centers.
Click Next.
If the Multi-site feature is enabled on your company account, on the Sites tab, in the Select Site list next to the phone, select the site.

If you have multiple phones in your order, you can click Split and create phone groups to assign them to different sites.
Click Next.

Avaya Cloud Office Service Web displays a confirmation banner and adds the phone entries to the Unassigned subtab, each named Existing Phone.

Next Steps

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