This procedure outlines the steps to subscribe to saved company number reports in Avaya Cloud Office Analytics. It helps users generate and send performance reports through email.
Procedure
Log in to the Avaya Cloud Office™ account.
Go to Admin Portal > Reports > Analytics > Subscriptions.
In the Subscriptions menu, select Performance Reports Subscriptions.
Click the Create New tab.
In the General infomation section, enter the following information:
Subscription Name: Enter the subscription name.
Report Type: Select the report type as Company numbers.
Report: Select from the saved reports.
Tabs: Select Numbers, Calls, or both options.
Click Go to Report to open the report in a new tab and review the parameters.
In the File Type section, select Excel or PDF.
In the Email the report to section, enter the email address to send the report.
In the Email Delivery Schedule section, select the Frequency to deliver the report through Email.
Click Create.
The subscription to the company numbers reports is created.
Go to the Subscriptions menu, select Business Analytics Subscriptions.
Click the Create New tab.
In the General infomation section, enter the following information:
Subscription Name: Enter a name to save the subscription.
Description: Enter the description of the report contents.
Dashboard: Select Company Numbers Dashboard - Default from the drop-down list.
In the File Type section, select the file type as Excel.
In the Email the report to section, enter the email address to send the report.
In the Email Delivery section, select the Time Zone, Start Date, End Date, and Frequency to send the report by Email.
Select the No End Date check box if required.
Click Create.
The subscription to the company numbers reports is created.
