Managing user groups

Last Updated : Dec 11, 2023 |

About this task

Modify an existing user group. You can change the name and description of an existing user group, change its manager, and add or remove group members.

Procedure

  1. From the Admin Portal homepage, navigate to Users > User Groups.
  2. Click the user group to change.
  3. To change the name and description of a group, on the Overview tab, do the following:
    1. Click Edit.
    2. Enter the new name and description in the Name and Description fields.
  4. To change the group manager, on the Overview tab, do the following:
    1. Click Change.

      Avaya Cloud Office Service Web displays the Change Group Manager window.

    2. From the list of group members, select the user to appoint as manager.
    3. Click Done.
  5. Click Save.
  6. To add new members to the group, on the Member tab, do the following:
    1. Click + Add Member.

      Avaya Cloud Office Service Web displays the Add Members to Group window.

    2. From the users list, select the check boxes of the users to add.
    3. Click Add.
  7. To remove members from the group, on the Member tab, do the following:
    1. On the group members list, select the check boxes of the group members to remove.
    2. Click Remove.