Managing calls

Last Updated : Jul 29, 2025 |
Avaya Cloud Office Service Web provides various features for handling incoming calls. You can perform the following actions:

  • Call forwarding during non-working hours

  • Call forwarding during working hours

  • Flip a call

  • Park a call

  • Create and manage ring groups

  • Receive paging calls

  • Monitor and delegate calls

  • Answer calls from shared lines