Viewing Call Charge Information example

Last Updated : Nov 09, 2020 |

About this task

Communication Manager provides two ways for you to view call-charge information: on a telephone display or as part of the Call Detail Recording (CDR) report. From a display, users can see the cost of an outgoing call, both while the call is in progress and at the end of the call.

In this example, we administer extension 5040 to be able to view the charge of a call in progress. The charges will appear in currency units (in this case, Lira) on the telephone display of the user.

Procedure

  1. Enter change trunk-group 2.
  2. Click Next Page until you see the Trunk Features section.
  3. In the Charge Conversion field, enter 200.

    This indicates that one charge unit sent from the service provider is equal to 200 units, in this case, Lira.

  4. In the Decimal Point field, enter none.
  5. In the Charge Type field, enter Lira and select Enter to save your changes.
  6. Enter change system-parameters features.
  7. In the Charge Display Update Frequency (seconds) field, enter 30 and select Enter to save your changes.

    Frequent display updates might have considerable performance impact.

  8. Now assign extension 5040 a disp-chrg button to give this user the ability to control the charge display.

    See Adding Feature Buttons for more information.

    If you want end users to control when they view this information, you can assign a display button that they can press to see the current call charges. If you want call charges to display automatically whenever a user places an outgoing call, you can set Automatic Charge Display to y on the COR screen.