Hot Desking interaction with PSA

Last Updated : Oct 30, 2012 |

The Hot Desking Enhancement (HDE) feature displays PSA Login information. You can invoke Personal Station Access (PSA) using H.323 IP telephones. If the Hot Desking Enhancement is activated, the telephone displays a text message to inform you how to log in again after PSA logoff. The message is sent to all telephones, including IP (H.323) telephones, if the Hot Desking Enhancement Station Lock field on the Feature-Related System Parameters screen is set to y.

Note:

The message is not sent to H.323 telephones on PSA Logoff. If an H.323 telephone is in state PSA Logoff and IP Login is used instead of PSA Login the display text of SA8582 is shown after going off hook or on hook. After dialing the FAC for PSA Login the text disappears.

The message used for displaying the PSA Login information is a non-call associated message, which gets shown at the top of an IP (H.323) telephone.

The Hot Desking Enhancement Station Lock field on the System-Parameters Features screen controls the feature.