Adding Pickup Groups

Last Updated : Sep 27, 2016 |

Procedure

  1. Type add pickup-group next.
  2. Press Enter.

    The system displays the Pickup Group screen. The system also assigns the next available Group Number for the new pickup group.

    Note:

    The Extended Group Number field is not shown in this example because the system is set for none or simple extended pickup groups. For more information, see Setting up simple extended pickup groups. If the Extended Group Number field is visible on this screen, then your system is set up for flexible extended pickup groups.

    For more information, see Setting up flexible extended pickup groups.

  3. Type a name for this pickup group in the Group Name field.
  4. Type the extension of each group member.

    Up to 50 extensions can belong to one pickup group.

  5. Click Enter to save your changes.

    The system automatically completes the Name field when you click Enter.

Example

This procedure shows how to set up a new pickup group 11 for Accounting. For the rest of these procedures, let us say that you also set up these pickup groups:

  • 12 for Billing

  • 13 for Credit Services

  • 14 for Delinquency Payments

  • 15 for Executives

  • 16 for Finance