Answer Detection Administration

Last Updated : Sep 27, 2023 |

Use this procedure to administer an outgoing or two-way trunk group for network answer supervision or answer supervision by timeout. If your network supplies answer supervision to a trunk group, you can administer Communication Manager to recognize and respond to that signal. If your network does not supply answer supervision, you can set a timer for all calls on that group. When the timer expires, Communication Manager assumes the call has been answered and call detail recording starts (if you are using CDR).

For information about answer detection by call classification, see Avaya Aura® Communication Manager Feature Description and Implementation.