Adding Remote Office to Communication Manager

Last Updated : Sep 26, 2016 |

Before you begin

On the System Parameters Customer-Options (Optional Features) screen, ensure that the following fields are set to y.

  • Maximum Administered Remote Office Trunks

  • Maximum Administered Remote Office Stations

  • Product ID registration limit

  • Remote Office

  • IP station

  • ISDN-PRI

Also, install and administer your Remote Office hardware at the remote location and obtain the following information from the remote administration:

  • IP address

  • Password

About this task

As an example, set up a remote-office location using Avaya R300 Remote Office Communicator hardware, add a new node, and set up the signaling group and trunk group.

Procedure

  1. Type change node-names IP.
  2. Press Enter.

    The system displays the Node Name screen.

  3. In the Name field, type in a word to identify the node.

    Type Remote 6.

  4. In the IP address field, type in the IP address to match the one on the Avaya R300 administration.
  5. Press Enter to save your changes.
  6. Type add remote office, and the number for this remote office.
  7. Press Enter.

    The system displays the Remote Office screen.

  8. Fill in the following fields.

    • Node Name - match the name on the IP Node Names screen.

    • Network Region - this must match the network region on the IP Interfaces screen for the circuit packs that connect this remote office. Use display ip-interfaces to find this information.

    • Location - match the one set up on the Location screen for this remote office.

    • Site Data - identify the street address or identifier you want to use.

  9. Press Enter to save your changes.
    Tip:

    Use status remote office to verify that your server running Communication Manager recognizes the Remote Office information. It also displays the extensions and signaling group you administer next.