Administering system-wide call coverage characteristics

Last Updated : Sep 27, 2023 |

About this task

This section shows you how to set up system-wide call coverage characteristics that govern how coverage is handled.

The System Parameters Call Coverage or Call Forwarding screen sets up the global parameters which direct Communication Manager how to act in certain situations.

Procedure

  1. Leave all default settings as they are set for your system.
  2. If you require to customize your system, carefully read and understand each field description before you make any changes.

    For more information on redirecting calls, see Covering calls redirected to an off-site location.

    For information on setting the Caller Response Interval before a call goes to coverage, see Caller Response Interval in the Call Coverage section of Avaya Aura® Communication Manager Feature Description and Implementation.