The primary support access for system initialization, aftermarket additions, and maintenance are:

• Personal computers

• Service laptops with network PCMCIA cards, and a web browser

The connections to the Avaya Solutions Platform S8300, and Avaya Solutions Platform 130 include:

• Direct connection

• Remote connection over the customer LAN

The preferred methods are a direct connection and a remote connection over the customer LAN.

For more information, see Avaya Aura® Communication Manager Hardware Description and Reference.