Setting up external alerting night service

Last Updated : Sep 26, 2023 |

About this task

Calls redirected to the attendant via Call Forwarding or Call Coverage will not go to the LDN Night Station. If there is no night station specified, and the TAAS bell is being used, these calls ring the TAAS bell. A call following the coverage path rings the TAAS bell for the number of times indicated in the Coverage Don’t Answer Interval for Subsequent Redirection (Rings) field. If unanswered, the call proceeds to the next point in the station’s coverage path. If the call was sent to the Attendant by Call Forwarding, it continues to ring the TAAS bell.

When night service is enabled, and there is a night service destination on the Listed Directory Numbers screen, calls covering to the attendant attempt to ring the night destination instead of the attendant position even if the handset is plugged in.

To send LDN calls to the attendant during the day and to a guard’s desk at night:

Procedure

  1. Type change listed-directory-numbers.
  2. Press Enter.

    The system displays the Listed Directory Numbers screen.

  3. In the Night Destination field, verify this field is blank.
  4. Click Enter to save your changes.
  5. Type change console-parameters.
  6. Press Enter.

    The system displays the Console Parameters screen.

  7. In the EXT Alert Port (TAAS) field, type 001V304.

    This is the port address assigned to the external alerting device.

  8. Click Enter to save your changes.

    The system is in Night Service.

    Any calls to extension 2000 now go to extension 3000 (the guard’s desk).

    Any 0 seeking calls go to extension 3000 (the guard’s desk).