Allowing users to specify a forwarding destination

Last Updated : Oct 30, 2012 |

About this task

Now that you have set up system-wide call forwarding, have your users use this procedure if they want to change their call forwarding destination from their work (local) station.

Procedure

  1. They dial either their Call Forwarding Activation Busy/DA or Call Forwarding Activation All feature access code. If your users have buttons assigned, they press those buttons, listen for dial tone, and dial the digits.
    Note:

    Both Call Forwarding Activation Busy/DA or the Call Forwarding Activation All cannot be active for the same telephone at the same time.

    In this example, enter *71 for Call Forwarding Activation All.

  2. They dial their "forwarding-to" off-site or on-site number.

    In this example, enter 2081. This is a local number; for off-site forwarding, include the AAR/ ARS feature access code.

  3. When they hear the 3-beep confirmation tone, they disconnect.