Set up which calling number to send to the public safety access point when an emergency call is placed from an IP telephone.
You use the Station screen to set up emergency call handling options for IP telephones. As an example, administer the option that prevents emergency calls from an IP telephone.
Procedure
Type change station nnnn where nnnn is the extension of the telephone you want to modify.
Press Enter.
The system displays the Station screen.
Click Next Page to find the Remote Softphone Emergency calls field.
Type block in the Remote Softphone Emergency calls field.
Press Enter to save your changes.
Caution:
An Avaya IP endpoint can dial emergency calls, such as 911 in the U.S., but it only reaches the local emergency service in the Public Safety Answering Point area where the telephone system has local trunks. Please be advised that an Avaya IP endpoint cannot dial to and connect with local emergency service when dialing from remote locations that do not have local trunks. You should not use an Avaya IP endpoint to dial emergency numbers for emergency services when dialing from remote locations. Avaya LLC is not responsible or liable for any damages resulting from misplaced emergency calls made from an Avaya endpoint. Use of this product indicates that you have read this advisory and agree to use an alternative telephone to dial all emergency calls from remote locations. Go to the Avaya Support website at http://support.avaya.com if you have questions about emergency calls from IP telephones.
