Use Softphone in telecommuter mode when you want call control signaling to flow over the IP network between the softphone and Communication Manager and voice media to flow over a telephone line. For example, the following steps show how to administer a softphone in telecommuter mode for a home user at extension 3010.
Procedure
Type add station 3010.
Press Enter.
The system displays the Station screen.
Note:
For a new DCP extension, use the add station command. For an existing DCP extension, use the change station command, and ignore steps 3 and 4.
In the Port field, type x for virtual telephone, or enter the port number if there is hardware.
In the Security Code field, enter the password for this remote user.
For example, enter 1234321.
This password can be up to 7 digits in length.
In the IP Softphone field, type y.
On page 2, in the Service Link Mode field, type as-needed.
Set this field to permanent only for extremely busy remote telephone users, such as call center agents.
In the Multimedia Mode field, type enhanced.
Press Enter to save your work.
Now you can install and configure the software on the user’s Personal Computer. In this example, the user will login by entering their DCP extension (3010) and password (1234321).
