After you define one or more pickup groups, assign and give each member the Call Pickup feature access code (FAC). Instead of using the Call Pickup button, users in a pickup group can dial the assigned FAC to answer calls to any other extension in their pickup group.
Procedure
Enter change feature-access-codes.
In the Call Pickup Access Code field, type the required FAC.
Make sure that the FAC complies with your dial plan.
