Administering Road Warrior

Last Updated : Oct 30, 2012 |

Procedure

  1. Type add station next.
  2. Press Enter.

    The system displays the Station screen.

    Note:

    To change an existing DCP extension, type change station nnnn in this step, where nnnn is the existing DCP extension.

  3. In the Type field, enter the model of telephone you want to use.

    For example, enter 6408D.

  4. In the Port field, type x for virtual telephone, or enter the port number if there is hardware.
    Note:

    Port 1720 is turned off by default to minimize denial of service situations. This applies to all IP softphones release 5.2 or later. You can change this setting, if you have root privileges on the system, by typing the command: /opt/ecs/ sbin ACL 1720 on or off.

  5. In the Security Code field, enter the password for this remote user.

    For example, enter 1234321.

    This password can be 3-8 digits in length.

  6. In the Media Complex Ext field, type 3000.

    This is the H.323 extension just administered.

  7. In the IP Softphone field, type y.
  8. On page 2, in the Service Link Mode field, type as-needed.

    Set this field to permanent only for extremely busy remote telephone users, such as call center agents.

  9. In the Multimedia Mode field, type enhanced.
  10. Press Enter to save your work.

    Now you can install and configure the software on the user’s Personal Computer. In this example, the user logs in by entering their DCP extension (3001) and password (1234321).