Assigning a Directed Call Pickup feature access code

Last Updated : Oct 30, 2012 |

About this task

Also assign a Directed Call Pickup feature access code (FAC). Give the FAC to each user whose extension shares a COR where the Can Use Directed Call Pickup field is set to y.

Instead of using the Directed Call Pickup button, users can dial the assigned FAC to answer calls using Directed Call Pickup.

Procedure

  1. Enter change feature-access-codes.
  2. Click Next until you see the Directed Call Pickup Access Code field.
  3. Perform one of the following actions:
    1. If the Directed Call Pickup Access Code field already contains a code, click Cancel.
    2. If the Directed Call Pickup Access Code field does not contain a code:

      • Type a code in the field. Make sure that the code you type conforms to your dial plan.

      • Select Enter to save your change.

      Communicate the FAC with each member of the COR that can pick up other extensions using Directed Call Pickup.