Setting up Call Forwarding for telecommuting example

Last Updated : Sep 27, 2023 |

About this task

In our example, we assign the feature access codes and class of service to set up call forwarding. Using which your users can forward their calls to another extension. For information about the screens referred in this topic, see Avaya Aura® Communication Manager Screen Reference.

Procedure

  1. Enter change feature-access-codes.
  2. Set a 2-digit access code for the following fields.
    1. Enter Extended Call Fwd Activate Busy D/A field.
    2. Enter *7 in the Extended Call Fwd Activate All field.
    3. Enter *6 in the Extended Call Fwd Activate Deactivation field.

      This sets the access codes for these features. The system displays the Command prompt.

  3. Enter change cos.
  4. Set the following fields toy.

    • Extended Forwarding All

    • Extended Forwarding B/DA

    You can change the forwarding of all your calls from an off-site location using this.

  5. Set the Restrict Call Fwd-Off Net field to n.

    See Avaya Aura® Communication Manager Feature Description and Implementation for a description of the Call Forwarding feature.

    See Avaya Aura® Communication Manager Feature Description and Implementation for a description of the Tenant Partitioning feature.

    See Telecommuting settings changes for information on how to change call forwarding.