Activating enhanced call forwarding from an off-the-network telephone

Last Updated : Oct 30, 2012 |

Before you begin

Set the Console Permissions field on the Class of Service screen to y.

Procedure

  1. Dial the remote access number, including barrier code or authentication code.
  2. Dial the feature access code to activate the Enhanced Call Forwarding feature.
  3. Press one of the following numbers for the required enhanced call forwarding options:

    • 1 for Enhanced Call Forwarding Unconditional.

    • 2 for Enhanced Call Forwarding Busy.

    • 3 for Enhanced Call Forwarding No Reply.

  4. Press one of the following numbers for the required call type:

    • 1 to forward internal calls.

    • 2 to forward external calls.

    • 3 to forward all calls.

  5. Dial the forwarding station extension.
  6. Dial the destination number to which calls will be forwarded.
    Note:

    After dialing the external destination number, press the pound key (#) or wait for the timer to expire.

    The system generates the confirmation tone.