Assigning coverage for telecommuting example

Last Updated : Sep 27, 2023 |

About this task

In our example, we assign two coverage options so a user can choose from either option to control how their calls are handled. For information about the screens referred in this topic, see Avaya Aura® Communication Manager Screen Reference.

Procedure

  1. Enter change feature-access-codes.
  2. Enter #9 in the Change Coverage Access Code field.
  3. Enter change cor 1.
  4. In the Can Change Coverage field, enter y and select Enter to save your changes.
  5. Enter change station 1234.

    This is the station extension you configured for telecommuting. The system displays the Station screen.

  6. Complete the following fields:
    1. Enter 2 in the Coverage Path 1 field.
    2. Enter 8 in the Coverage Path 2 field.

    See Coverage Path in Avaya Aura® Communication Manager Screen Reference, for information about and field descriptions on the Coverage Path screen.

    See Avaya Aura® Communication Manager Feature Description and Implementation for a description of the Call Coverage feature.

    See Avaya Aura® Communication Manager Feature Description and Implementation for information about the Extended User Administration of Redirected Calls feature.