Following a process when working with trunk groups

Last Updated : Oct 31, 2012 |

About this task

Trunking technology is complex. Following a process can prevent mistakes and save you time. Avaya recommends following the process below (some steps might not apply to your situation) to set up new trunks and trunk groups,:

Procedure

  1. Install the necessary circuit packs and perform any administration the circuit pack requires.
  2. Connect the appropriate ports to your network service provider’s trunks.
  3. Administer a trunk group to control the operation of the trunks.
  4. Assign the ports you’re using to the trunk group.
  5. For outgoing or 2-way trunks, administer Automatic Route Selection so Communication Manager knows which outgoing calls to route over this trunk group.
  6. Test your new trunk group by placing a variety of call using the trunk access code.

    Using the trunk access code, place a variety of calls.

    See Modifying Call Routing for detailed information on Automatic Route Selection.