Before you can merge a telephone, you must set the TTI State field to voice on the Feature-Related System-Parameters screen. You also must set the extension to match the port type of the TTI port making the merge request. For example, a digital telephone type can merge only to a port on a digital board.
About this task
For example, a digital telephone type can merge only with a port on a digital board. You can destroy your hardware if you attempt to connect an analog telephone to a digital port. You cannot use TTI to change a virtual extension.
To merge an extension with a TTI telephone, the steps are as follows:
Procedure
Dial the TTI merge FAC.
If the code is correct, you receive dial tone.
If the code is incorrect, you receive intercept tone.
Dial the TTI security code from the telephone you want to merge.
If the code is correct, you receive the dial tone.
If the code is incorrect, you receive the intercept tone.
Dial the extension of the telephone you want to merge.
If the extension is valid, you receive confirmation tone, which might be followed by dial tone.
If the extension is valid and you receive the intercept tone immediately following the confirmation tone, attempt the merge again.
If the extension is valid but the extension is being administered, you receive the reorder tone. Try the merge again later.
If the extension is invalid, you receive the intercept tone.
If the system is busy and cannot complete the merge, you receive the reorder tone. Try the merge again later.
If the telephone has a download status of pending, you receive the reorder tone. Change the download status to complete, and try the merge again.
