You can also set up telecommuting with an IP (internet protocol) telephone or IP Softphone. For example, see Adding an H.323 Softphone for more information.
Procedure
For DCP or ISDN telecommuting, ensure that you have the following equipment:
Call Classifier — Detector
1264-TMx software
Communication Manager extender — switching module or standalone rack mount (Digital Communications Protocol (DCP) or Integrated Services Digital Network (ISDN))
For more information about this equipment, see the Avaya Aura® Communication Manager Hardware Description and Reference.
Verify the following fields on the System Parameters Customer-Options (Optional Features) screen are set to y.
For information about this screen, see Avaya Aura® Communication Manager Screen Reference.
Cvg Of Calls Redirected Off-Net
Extended Cvg/Fwd Admin
Personal Station Access
Terminal Translation Initialization (TTI)
If neither Communication Manager extender nor the System Parameters Customer-Options (Optional Features) fields are configured, go to the Avaya Support website at http://support.avaya.com.
Verify the telecommuting access extension is a direct inward dialing (DID) or a central office (CO) trunk destination for off-premises features to work.
Configure TTI for personal station access (PSA).
For information about configuring TTI, see Personal Station Access setup.
Configure Security Violation Notification for Station Security Codes.
For information about Security Violation Notification, see Security Violations Notification setup.
