Changing the forwarding destination remotely

Last Updated : Dec 09, 2021 |

About this task

Now that you have set up all of the required system administration for call forwarding, have your users use this procedure if they want to change their call forwarding destination from a telecommuting (off-site) telephone.

Procedure

  1. They dial their telecommuting extension.

    In this example, enter 555-9126.

  2. When they get dial tone, they dial either their Extended Call Forward Activate Busy/DA or the Extended Call Forward Activate All feature access code.

    In this example, enter *61 for the Extended Call Forward Activate All number.

  3. When they get dial tone, they dial their extension number. Press the #.

    In this example, enter 1014, then #.

  4. Even though there is no dial tone, they dial their security code. Press #.

    In this example, enter 4196, then #.

  5. When they get dial tone, they dial their "forwarding-to" off-site or on-site number.

    In this example, enter 9-555-2081.

  6. When they hear the 3-beep confirmation tone, they disconnect.