To use Unicode display languages, you must have the appropriate Avaya Unicode Message files loaded on Communication Manager. These files are named avaya_unicode.txt (standard telephone messages), custom_unicode.txt (posted messages and system labels), avaya_user-defined.txt (standard telephone messages using Eurofont), and custom_user-defined.txt (posted messages and system labels using Eurofont).

To use the Phone Message files avaya_unicode.txt and custom_unicode.txt, you must have Unicode-capable stations, such as the 4610SW, 4620SW, 4621SW, and 4622SW, Sage, Spark, and 9600-series Spice telephones, and Avaya Softphone R5.0. Unicode is also an option for the 2420J telephone when Display Character Set on the System Parameters Country-Options screen is katakana. For more information on the 2420J, see 2420 Digital Telephone User's Guide

Only Unicode-capable stations have the script (font) support that is required to match the scripts that the Unicode Phone Message file uses. To use the user-defined messages files avaya_user-defined.txt and custom_user-defined.txt you must use an Avaya digital telephone that supports Eurofont or Kanafont.

The following languages are available using Unicode display:

• Chinese

• Czech

• Danish

• Dutch

• German

• Hebrew

• Hungarian

• Icelandic

• Italian

• Japanese

• Korean

• Macedonian

• Polish

• Romanian

• Russian

• Servian

• Slovak

• Swedish

• Ukrainian