Users in an extended pickup group must dial an assigned FAC, followed by a 1-digit or 2-digit Pickup Numbers, to answer calls to an extension in another pickup group. Pickup groups must be in the same extended pickup group. Users cannot use a call pickup button with Extended Call Pickup.
Procedure
Type change feature-access-codes.
Press Enter.
The system displays the Feature Access Code (FAC) screen.
Click Next until you see the Extended Group Call Pickup Access Code field.
Perform one of the following actions:
If the Extended Group Call Pickup Access Code field contains a FAC, click Cancel.
If the Extended Group Call Pickup Access Code field does not contain a FAC:
Type the required FAC.
Make sure that the FAC complies with your dial plan.
Click Enter to save your changes.
Communicate the FAC, the list of pickup numbers, and the pickup group to which each pickup number is associated, to each pickup group member who is part of the extended pickup group.
