DCP telephone dialing

Last Updated : Dec 08, 2021 |

Telephone users can use DCP telephone dialing to originate and control data calls from a telephone.

Users can set up a call using any unrestricted telephone and then transfer the call to a data endpoint.

The primary way to make data calls is with multiappearance telephone data-extension buttons. Assign any administrable feature button as a data-extension button. The data-extension button provides one-touch access to a data module. The number of assigned data-extension buttons per telephone is not limited.

The following options, either alone or combined, permit flexibility in making data calls from a telephone.

  • One-Button Transfer to Data

    A user can transfer a call to the associated data module by pressing the data-extension button after the endpoint answers.

  • Return-to-Voice

    A user can change the connection from data to voice. The user presses the data-extension button associated with the busy data module. If the user hangs up, the call disconnects. Return of a data call to the telephone implies that the same data call is continued in the voice mode, or transferred to point.

    The Return-to-Voice feature is denied for analog adjuncts.

  • Data Call Preindication

    A user, before dialing a data endpoint, can reserve the associated data module by pressing the data-extension button. This ensures that a conversion resource, if needed, and the data module are reserved for the call. Avaya recommends the use of Data Call Preindication before 1-button transfer to data for data calls that use toll-network facilities. Data Call Preindication is in effect until the associated data-extension button is pressed again for a 1-button transfer; there is no time-out.