Station Lock

Last Updated : Mar 11, 2020 |

Use the Station Lock feature to lock a telephone to prevent others from making outgoing calls from the telephone. You can activate the Station Lock feature by using a button or feature access code. You can lock and unlock the telephones remotely.

Using Station Lock, users can:

  • Change their Class of Restriction (COR). The lock COR is set to fewer calling permissions than the usual COR of the station.

  • Lock their telephones to prevent unauthorized outgoing calls.

  • Block outgoing calls, and still receive incoming calls.

  • Block all outgoing calls except for emergency calls.

Station Lock is activated by pressing a telephone button, which lights the button indicator, or by dialing a Feature Access Code (FAC).

Analog and XMOBILE stations must dial a FAC to activate the feature. The user hears a special dial tone on subsequent origination attempts from the telephone to indicate that the lock feature is active.

Digital stations including DCP, BRI, IP hardphones and softphones access Station Lock with a feature button or through a FAC. H.323 or DCP phones support the station lock functionality of Communication Manager. SIP phones do not support the functionality. The Station Lock feature is activated in the following cases:

  • If a digital or IP telephone has a feature button for Station Lock but uses a FAC to activate the feature, the LED lights up. The system generates the special tone.

  • If a digital or IP telephone has a feature button for Station Lock and uses this button to activate the feature, the LED lights up. The system generates the special tone.

  • If a digital or IP telephone does not have a feature button for Station Lock and uses a FAC to activate the feature, the system generates the special tone.

You can lock or unlock a station from any other station if the FAC is used and the Station Security Code is known. You cannot lock the attendant console but you can use it to lock or unlock other stations. You can lock or unlock a station using a remote access trunk.

For more information about Station Lock, see Avaya Aura® Communication Manager Feature Description and Implementation.