Unicode Native Name support

Last Updated : Jan 19, 2021 |

Communication Manager supports Unicode for the Name associated with Vector Directory Numbers (VDNs), trunk groups, hunt groups, agent login id, vector names, station names, Invalid Number Dialed Display (Feature-Related System Parameters screen) and Restricted Number Dialed Display (Feature-Related System Parameters screen). The Unicode Name (also referred to as Native Name and Name 2) fields are hidden fields that are associated with the name fields you administer on the respective screens for each. These fields can only be administered using MultiSite Administrator (MSA).

  • The Unicode VDN name is associated with the name administered in the Name field on the Vector Directory screen. You must use MSA.

  • The Unicode Trunk Group name is associated with the name administered in the Group Name field on the Trunk Group screen. You must use MSA.

  • The Unicode Hunt Group Name is associated with the name administered in the Group Name field on the Hunt Group screen. You must use MSA.

  • The Unicode Station Name is associated with the name administered in the Name field on the Station screen. You must use MSA.