Coverage options assignment for telecommuting

Last Updated : Oct 30, 2012 |

You can use Communication Manager to assign two previously administered coverage paths and/or time of day coverage tables on the Station screen. Using which telecommuters can alternate between the two coverage paths and/or time of day coverage tables administered to control how their telephone calls are handled.

For information about creating a coverage path, see Creating coverage paths.

For information about creating a time of day coverage table, see Assigning a coverage path to users.

See Telecommuting settings changes for information on how to alternate your coverage path option.