Hunt Groups

Last Updated : Sep 27, 2016 |

A hunt group is a group of extensions that receive calls according to the call distribution method you choose. When a call is made to a certain telephone number, the system connects the call to an extension in the group.

Use hunt groups when you want more than one person to be able to answer calls to the same number. For example, set up a hunt group for:

  • a benefits department within your company

  • a travel reservations service