Overriding call restrictions

Last Updated : Oct 31, 2012 |

Before you begin

Verify that the Authorization Codes field on the System Parameters Customer-Options (Optional Features) screen is set to y.

Security alert:

You should make authorization codes as long as possible to increase the level of security. You can set the length of authorization codes on the Feature-Related System Parameters screen.

About this task

You can use authorization codes to enable callers to override a station’s calling privileges. For example, you can give a supervisor an authorization code so they can make calls from a telephone that is usually restricted for these calls. Since each authorization code has its own COR, the system uses the COR assigned to the authorization code (and FRL assigned to the COR) to override the privileges associated with the employee’s telephone.

Note that authorization codes do not override dialed strings that are denied. For example, if your ARS tables restrict users from placing calls to Colombia, a caller cannot override the restriction with an authorization code.

We will create an authorization code 4395721with a COR of 2.

Procedure

  1. Type change authorization-code 4395721.
  2. Press Enter.

    The system displays the Authorization Code - COR Mapping screen.

  3. In the AC field, type 4395721.
  4. In the COR field, enter 2.
  5. Press Enter to save your changes.