Assigning a Terminating Extension Group

Last Updated : Oct 30, 2012 |

About this task

A Terminating Extension Group (TEG) allows an incoming call to ring as many as 4 telephones at one time. Any user in the group can answer the call.

Once a member of the TEG has answered a group call, the TEG is considered busy. If a second call is directed to the group, it follows a coverage path if one has been assigned.

The following example shows how to assign a terminating extension group to the advertising department.

For example, we will assign this TEG to extension 6725.

Procedure

  1. Type add term-ext-group next.
  2. Press Enter.

    The system displays the Terminating Extension Group screen.

  3. In the Group Extension field, type 6725.

    This is the extension for the advertising group.

  4. In the Group Name field, type advertising.

    This is the name of the group.

  5. In the Coverage Path field, type 5.

    This is the number of the call coverage path for this group.