Here is an example of how Communication Manager routes an ARS call that begins with 0 and requires operator assistance. The user dials 9 to access ARS, then a 0, then the rest of the number.
Procedure
Type display ars analysis 0.
Press Enter to view the AAR and ARS Digit Analysis Table screen starting with 0.
We will use the ARS digit analysis table shown above and follow the routing for an operator assisted a call to NJ.
We will use the ARS digit analysis table shown above and follow the routing for an operator assisted a call to NJ.
A user dials 9 0 908 956 1234.
Communication Manager drops the ARS FAC (9 in our example), looks at the ARS Digit Analysis Table for 0, and analyzes the number. Then it:
determines that more than 1 digit was dialed
rules out the plan for 00, 01, and 011
determines that 11 digits were dialed
Communication Manager routes the call to route pattern 1 as an operator assisted call.
