PCOL restrictions

Last Updated : Aug 20, 2020 |
  • Abbreviated Dialing can be used with a personal CO line, but the accessed lists are associated with the individual telephones.

  • Auto Hold and Leave Word Calling do not work with calls on a personal CO line.

  • Send All Calls cannot be activated for a personal CO line.

  • Avaya Aura® Messaging and Avaya Messaging cannot be in the coverage path of a PCOL group.

  • Only telephones in the same PCOL group can bridge onto calls on the personal CO line. If a user is active on his or her primary extension number on a PCOL call, bridged call appearances of that extension number cannot be used to bridge onto the call.

  • When a user puts a call on hold on a personal CO line, the status lamp associated with the PCOL button does not track the busy or idle status of the line.