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Administering Avaya Aura® Communication Manager

Table of Contents

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  • Legal
  • Introduction
    • Purpose
    • Changes to platform support
    • Discontinued support for IP Server Interface (TN2312, commonly known as “IPSI”)
    • Change history
  • System Basics
    • Overview
    • Supported browsers
    • System login
      • Logging in for remote administration
    • Out-of-Band management
    • Types of connection to the Avaya Solutions Platform S8300 and Avaya Solutions Platform 130
    • Enhanced Access Security Gateway
    • Login messages
      • Using the Issue-of-the-Day message
      • Setting Issue-of-the-Day and Message-of-the-Day messages
    • Log off Communication Manager System Administration Terminal (SAT)
      • Logging off from the Communication Manager System Administration Terminal (SAT) interface
    • User profiles and logins
    • Establish daylight-saving rules
      • To establish Daylight Saving Time (DST) rules
      • Displaying daylight saving time rules
    • Set Time of Day Clock Synchronization
    • Administering Clock Synchronization over IP
      • Configuring the synchronization reference for the gateway
      • Configuring the synchronization reference for the BRI trunk board
      • Setting the synchronization
      • Enabling the synchronization
      • Configuring the IP synchronization
      • Configuring the IP synchronization for the gateway
      • Configuring the IP synchronization for the network region
    • Disabling synchronization
    • Setting up the network time protocol
    • Using the bulletin board
      • Displaying messages
      • Posting a message
      • Deleting messages
    • Save translations
    • Performing backups
    • Changing the Communication Manager IP Address
  • System Planning
    • Communication Manager server separation
    • Dial plan
      • Dial Plan
      • Displaying your dial plan
      • Modifying your dial plan
      • Adding extension ranges
      • Multi-location dial plan
      • Location numbers
      • Prepending the location prefix to dialed numbers
      • Other options for the dial plan
      • Feature access codes
      • Adding feature access codes
      • Changing feature access codes
      • Administering Dial Plan Transparency
    • Control the features your users can access
    • Enabling system wide settings
    • Changing system parameters
    • WAN Bandwidth Limits between Network Regions
      • Considerations for WAN bandwidth administration
      • Setting bandwidth limits between directly connected network regions
    • Administering Denied or Invalid Calls
    • Music-on-hold
      • Adding an audio group
      • Adding a Music-on-Hold group
      • Setting music-on-hold system parameters
      • Providing music-on-hold service for multiple tenants
    • Receiving Notification in an Emergency
    • Notifying a digital pager of an Emergency
    • Notifying user about a Malicious Call using Crisis Alert
    • Other useful settings
      • Automatic callback if an extension is busy
      • Automatic hold
      • Bridging to a call that has gone to coverage
      • Distinctive ringing
      • Warning when telephones are off-hook
      • Warning users if their calls are redirected
    • Controlling users calls
      • Strategies for assigning CORs
      • Allowing users to change CORs
    • Station Lock
      • Station Lock by time of day
  • Administer Communication Manager on Avaya servers
    • Overview about administering Avaya servers
    • Survivable remote servers configuration
    • Command line interface administration
    • Configuring the Survivable License Grace Period for Enterprise Survivable Server (ESS)
    • Avaya Solutions Platform S8300 and Avaya Solutions Platform 130 administration
    • Access and administer Communication Manager
      • Starting a SAT session
    • Access System Management Interface
      • Supported browsers
      • Accessing Communication Manager System Management Interface
      • Accessing Server Administration Interface
      • Software Version
      • Server Administration Interface tasks
        • File copy to the server
        • Error resistant download through https
        • SNMP setup
    • Enabling the Communication Manager clustering feature
    • Main and survivable server Split Registration Prevention feature administration
      • Split registration prevention
      • Activating Split Registration Prevention
      • Sequence of events for split registration prevention
      • Alternate ways to manage split registration between the main and survivable servers
      • Recovery to the main server
      • Network region state
        • Network region state
        • Viewing network region status
        • Viewing the gateway link status in a network region
        • Viewing the gateway link status in all regions
      • Network design notes for the Split Registration Prevention feature
      • Network region type description
      • Prerequisites and constraints of implementing the Split Registration Prevention feature
    • Administrable Alternate Gatekeeper List for IP phones
      • Alternate Gatekeeper List (AGL) priorities
      • AGL high-level capacities
      • Considerations
      • Interactions
      • Administrable AGL administration
        • Requirements
        • Configuring Administrable Alternate Gatekeeper List (AGL)
        • Viewing IP Network Maps
        • Verifying Alternate Gatekeeper List (AGL) settings for station
      • Troubleshooting scenarios and repair actions for AGL
      • Related Documents for AGL
    • Call processing administration
      • Communication Manager administration interface
        • System Access Terminal
        • Security considerations
        • Command syntax changes for media modules
      • Communication Manager SAT CLI access
        • Secure Shell remote login
        • Enabling transmission over IP networks for TTY and fax calls example
      • Administration screen and command summary
        • Communication Manager commands to administer gateways
        • System-Parameters Customer-Options (Optional Features) screen
        • Quality of Service Monitoring screens
        • Gateway serviceability commands
    • SNMP administration
    • CAC sharing between Communication Manager and Session Manager
    • Network preemption
    • Support to tandem MIME for PIDF-LO
    • Support for Channel Type identification over ASAI to CTI application
  • Processor Ethernet setup
    • Setting up the PE interface
    • Configuring the PE interface on the server using the server SMI
    • Using Network ports
    • Configuration of the PE interface
      • Network Configuration
      • Duplication parameters
    • PE Interface acceptance test
    • Configuring a Survivable Remote or Survivable Core Server
      • PE as a controller for branch gateways
    • PE in Communication Manager Administration
      • Administering Survivable Core Servers for PE
      • Administering Survivable Remote Servers for PE
      • Adjuncts with PE
  • Manage telephones
    • Installing new telephones
    • Connecting new telephones
      • Gathering necessary information
      • Telephone installation
      • Obtaining display labels for telephones
      • Adding a new station
      • Creating a dual registered extension
      • Changing a station
    • Duplicating telephones
    • Adding multiple call center agents
    • Using an alias
    • Customize your telephone
    • Upgrading telephones
    • Swapping telephones
    • Automatic Customer Telephone Rearrangement
      • How calls are processed during a move
      • Using ACTR to move telephones
    • Terminal Translation Initialization
      • Merging an extension with a TTI telephone
      • Using TTI to separate an extension from a telephone
      • Troubleshooting TTI
    • Removing telephones
    • Adding a fax or a modem
    • Enabling transmission over IP networks for modem, TTY, and fax calls
    • IP Softphones
      • Enabling the system to use IP softphone
      • Road Warrior Mode
        • Adding a Softphone in Road Warrior mode
        • Administering Road Warrior
      • Adding a softphone in telecommuter mode
      • Troubleshooting IP softphones
    • IP Telephones
      • Adding an IP telephone
      • Changing from dual-connect to single-connect IP telephones
      • Setting up emergency calls on IP telephones
    • Remote office setup
      • Adding Remote Office to Communication Manager
      • Setting up a trunk group
      • Setting up a signaling group
      • Setting up Remote Office on network regions
      • Adding telephones to Remote Office
      • Downloading firmware to multiple stations
      • Displaying firmware download status
      • Disabling firmware downloads
      • Native Support of Avaya 1408 and 1416 digital telephones
      • Native support for 96x1 H.323 and SIP deskphones
      • Native support for Avaya J100 Series IP Phones
      • Native support of Avaya 9404 and 9408 digital telephones
    • Administer location per station
      • Preparing to administer location number on Station screen
      • Setting up location number on Station screen
  • Telephone Features
    • Adding feature buttons
    • Increasing Text Fields for Feature Buttons
    • Enabling extended text fields for feature buttons
    • Restricting customization of feature button types
    • Telephone feature buttons table
    • Abbreviated Dialing Lists
      • Setting up a station to access a new group list
      • Adding Abbreviated Dialing Lists
      • Troubleshooting abbreviated dialing lists
        • Dial list connects to wrong number
        • Cannot access dial list
        • Abbreviated Dialing Lists-Limitations
    • Bridged Call Appearances
      • Setting Up Bridged Call Appearances
      • Enabling Enhanced Bridged Call Appearance
      • When to use Bridged Call Appearances
    • Extension to Cellular
      • Extension to Cellular Setup Table
      • Setting Up Extension To Cellular Feature Access Button
    • Terminal Self-Administration
      • Setting Up Terminal Self-Administration
      • Fixing Problems in Terminal Self-Administration
    • Enterprise Mobility User
      • System Requirements — EMU
      • Configuring your System for the Enterprise Mobility User
      • Setting EMU options for stations
      • Defining options for calling party identification
      • Activating EMU
      • Deactivating EMU
  • Managing Attendant Consoles
    • Attendant Consoles
      • 302A/B Console
      • 302C Console
      • 302D Console
    • Adding an Attendant Console
    • Attendant Console Feature Buttons
    • Setting Console Parameters
    • Removing an Attendant Console
    • Providing Backup for an Attendant
  • Managing Telephone Displays
    • Displaying administration
    • Displaying ANI Calling Party Information
    • Displaying ICLID Information
    • Setting the Display Language
      • Administering Unicode Display
        • Obtaining and Installing Phone Message Files
        • Checking the Status of Phone Message File Loads
      • Unicode Native Name support
        • Script Tags and Abbreviations
        • Administering displays for QSIG trunks
      • Fixing Problems
      • Related Topics
    • Setting the Directory Buttons
  • Handling Incoming Calls
    • Basic Call Coverage
      • Administering system-wide call coverage characteristics
        • Creating coverage paths
        • Assigning a coverage path to users
    • Advanced call coverage
      • Covering calls redirected to an off-site location
      • Defining coverage for calls redirected to external numbers
      • Defining time-of-day coverage
      • Creating coverage answer groups
    • Call Forwarding
      • Determining extensions having call forwarding activated
      • Setting up call forwarding for users
      • Allowing users to specify a forwarding destination
      • Changing the forwarding destination remotely
      • Allowing users to change coverage remotely
    • Enhanced Call Forwarding
      • Activating Enhanced Call Forwarding Using a feature button
      • Activating Enhanced Call Forwarding Using a feature access code
      • Deactivating enhanced call forwarding using a feature button
      • Deactivating enhanced call forwarding using a feature access code
      • Reactivating enhanced call forwarding using a feature button
      • Reactivating enhanced call forwarding using a feature access code
      • Displaying enhanced call forwarding using a feature button
      • Displaying Enhanced Call Forwarding Status Using a Feature Access Code
      • Activating enhanced call forwarding from an off-the-network telephone
      • Deactivating enhanced call forwarding from an off-the-network telephone
      • Activating enhanced call forwarding from a telephone with console permissions
      • Deactivating enhanced call forwarding from a telephone with console permissions
    • Night Service
      • Setting up night station service to voice mail
      • Setting up night console service
      • Setting up night station service
      • Setting up trunk answer from any station
        • Setting up external alerting
      • Setting up external alerting night service
      • Sending LDN calls to the attendant during the day and to the TAAS bell at night
      • Setting up trunk group night service
      • Setting up night service for hunt groups
      • Deactivating the Night Service feature
    • Call Pickup
      • Call Pickup Alert
      • Setting up Call Pickup
        • Adding Pickup Groups
        • Enabling Call Pickup Alerting
        • Assigning a Call Pickup button to a user telephone
        • Assigning a Call Pickup feature access code
        • Removing a user from a call pickup group
        • Deleting pickup groups
        • Getting a list of extended pickup groups
        • Removing a pickup group from an extended pickup group
      • Deleting pickup groups
        • Getting a list of extended pickup groups
        • Removing a pickup group from an extended pickup group
        • Deleting a pickup group
        • Changing a Call Pickup button on a user telephone
        • Removing a Call Pickup button from a user telephone
      • Simple extended pickup groups
        • Creating simple extended pickup groups
        • Creating an extended pickup group feature access code
        • Assigning pickup groups to a simple extended pickup group
        • Pickup Numbers
      • Flexible Extended Pickup Groups
        • Creating flexible extended pickup groups
          • Associating individual pickup groups with an extended pickup group
          • Assigning pickup groups to a flexible extended pickup group
      • Changing extended pickup groups
        • Changing from simple to flexible
        • Changing from flexible to simple
      • Directed Call Pickup
        • Ensuring Directed Call Pickup availability
        • Creating Classes of Restriction for Directed Call Pickup
        • Assigning a Class of Restriction to a user
        • Assigning a Directed Call Pickup button
        • Assigning a Directed Call Pickup feature access code
      • Removing Directed Call Pickup from user
    • Hunt Groups
      • Setting up hunt groups
        • Dynamic hunt group queue slot allocation
      • Changing a hunt group
      • Setting up a queue
      • Hunt groups for TTY callers
      • Adding hunt group announcements
    • Vectors and VDNs
      • What are Vectors?
        • Putting a call in a queue
        • Playing an Announcement
        • Routing Based On Time Of Day
        • Allowing callers to leave a message
        • Redirecting calls during an emergency or holiday
        • Giving callers additional choices
        • Inserting a Step
        • Deleting a Step
      • Variables in Vectors
        • Administering Vector Variables
      • Handling TTY calls with vectors
        • Fixing vector problems
      • Vector Directory Numbers
        • Adding a vector directory number
        • Viewing vector directory numbers
    • Automatic Call Distribution
      • ACD System Enhancement
    • Assigning a Terminating Extension Group
  • Routing Outgoing Calls
    • World class routing
    • Call Privileges Management
      • Changing station
    • Assigning ARS FAC
      • Location ARS FAC
    • Displaying ARS analysis information
      • ARS Analysis
      • Examples of Digit Conversion
      • Defining operator assisted calls
      • Defining Inter-exchange carrier calls
      • Restricting area codes and prefixes
      • Using wild cards
      • Defining local information calls
    • Administering Call Type Digit Analysis
      • Call Type Digit Analysis Example
    • Setting up Multiple Locations
    • Routing with multiple locations
    • Call routing modification
      • Adding a new area code or prefix
      • Using ARS to restrict outgoing calls
    • Overriding call restrictions
    • ARS Partitions
      • Setting up partition groups
      • Assigning a telephone to a partition group
    • Setting up Time of Day Routing
      • Creating a New Time of Day Routing Plan
    • Setting up a Remote user by Network region and Time zone
    • No-cadence call classification modes and End OCM timer
      • Setting up no-cadence call classification modes
      • Setting up End OCM timer and announcement extension
    • Alerting Tone for Outgoing Trunk Calls
      • Setting the outgoing trunk alerting timer
      • Enabling the Alerting tone for Internal Users Only
      • Setting the trunk alerting tone interval
  • Setting Up Telecommuting
    • Communication Manager Configuration for Telecommuting
      • Preparing to configure telecommuting
      • Configuring telecommuting example
    • Personal Station Access setup
      • Preparing to set up Personal Station Access
      • Setting up Personal Station Access example
      • Placing calls from PSA-dissociated stations
    • Station Security Code setup
      • Creating a Station Security Code example
    • Assigning an Extender Password example
    • Call Forwarding setup for telecommuting
      • Setting up Call Forwarding for telecommuting example
      • Interactions for Call Forwarding
    • Coverage options assignment for telecommuting
      • Assigning coverage for telecommuting example
    • Home Equipment Installation
      • Preparing to install home equipment
      • Installing home equipment example
        • Associating your office telephone number to the home station example
        • Disassociating your home station
    • Remote Access setup
      • Preparing to setup Remote Access
      • Setting up remote access example
        • Disabling remote access permanently
    • Telecommuting settings changes
      • Changing Telecommuting settings
      • Associating PSA example
      • Disassociating PSA example
      • Changing a coverage option example
      • Changing call forwarding example
      • Changing your personal station security codes example
      • Interrupting the command sequence for personal station security codes
  • Enhancing System Security
    • Basic Security recommendations
      • System security
      • System security
    • Toll Fraud prevention
      • Preventing toll fraud
    • Security Enforcement
    • Checking system security
    • User profile and login administration
    • Enhanced Access Security Gateway
    • Busy Verify for toll fraud detection
      • Preparing to use busy verify for toll fraud detection
      • Sample scenario to use the Busy Verify feature for toll fraud detection
    • Authorization codes setup
      • Preparing to setup Authorization Codes
      • Setting Up Authorization Codes example
        • Related information for Authorization Codes
    • Security Violations Notification setup
      • Sample scenario for setting up SVN
    • Enhanced security logging
    • Configuring syslog server
    • Configuring log retention period
    • Station lock
      • Station Lock overview
      • Preparing to set up Station Lock
      • Setting up Station Lock with a Station Lock button example
      • Setting up Station Lock without a Station Lock button example
      • Station Lock by time of day
      • Screens for administering Station Lock
    • Security Violations responses
      • Enabling remote access
      • Disabling remote access
      • Hot Desking Enhancement
      • Hot Desking interaction with PSA
      • Station Lock
      • Hot Desking with Station Lock restrictions
  • Data Encryption
    • Remote Key Server
    • Data Encryption password policy
    • Data encryption commands
      • encryptionPassphrase command
        • Adding encryption passphrase
        • Changing encryption passphrase
        • Removing encryption passphrase
        • Displaying encryption passphrase and slot assignment
      • encryptionRemoteKey command
        • Adding remote key server
        • Removing remote key server
        • Displaying remote key server and slot assignment
      • encryptionLocalKey command
        • Enabling local key store
        • Disabling local key store
      • Viewing data encryption status
  • Managing Trunks
    • Tips for working with trunk groups
      • Following a process when working with trunk groups
      • Service provider coordination for trunk groups
      • Records keeping for trunk groups
      • Helpful tips for setting common trunk group fields
      • Trunk group related information
    • CO, FX, or WATS trunk group administration
      • Preparing to add a CO, FX, or WATS trunk group
      • Adding a CO, FX, or WATS trunk group example
    • DID trunk group administration
      • Preparing to add a DID trunk group
      • Adding a DID trunk group example
    • PCOL trunk group administration
      • Preparing to add a PCOL trunk group
      • Adding a PCOL trunk group example
      • PCOL trunk group interactions
        • Call Detail Recording PCOL interaction
        • PCOL restrictions
    • Tie or Access trunk group administration
      • Preparing to add a Tie or Access trunk group
      • Adding a Tie or Access trunk group example
    • DIOD trunk group administration
    • Digital trunks administration
      • Preparing to add a digital trunk
      • Setting up the DS1 board as a sync Source reference
      • Configuring a DS1 media module example
      • Recommended T1 and E1 settings
        • T1 recommended settings
        • E1 recommended settings
      • Enhanced DS1 administration
        • Enhanced DS1 administration matched field settings
        • ITC, Bit Rate, and Line Coding values for enhanced DS1 administration
        • Interconnect and Group Type entries for enhanced DS1 administration
    • Adding trunks to a trunk group example
    • Removing trunk groups example
    • Trunk resets
      • Resetting a trunk group
      • Resetting a trunk member
    • Digit insertion and absorption with trunk groups
      • Inserting digits with trunk groups example
      • Absorbing digits with trunk groups example
    • Administering trunks for LDN example
    • Administering trunks for Source-based Routing
    • Answer Detection Administration
      • Preparing to administer Answer Detection
      • Administering Answer Detection example
    • ISDN trunk groups Administration
      • ISDN trunk group hardware requirements
      • Screens used to administer ISDN trunk groups
      • Administering displays for QSIG trunks
    • QSIG over SIP
      • Preparing to administer QSIG over SIP
      • Administration of the QSIG and SIP trunk and signaling groups
      • Enabling Enhanced SIP Signaling feature
      • Changing the QSIG and SIP signaling groups for Q-SIP
        • Changing the QSIG signaling group
        • Changing the SIP signaling group
      • Changing the QSIG and SIP trunk groups for Q-SIP
        • Changing the QSIG trunk group
        • Changing the SIP trunk group
        • Adding trunk group members to the QSIG trunk group
        • Adding trunk group members to the SIP trunk group
      • Routing of QSIG over SIP
      • Verifying a Q-SIP test connection
      • Removing the Q-SIP configuration
        • Disabling Q-SIP for the QSIG signaling group
        • Disabling Q-SIP for the SIP signaling group
        • Disabling Q-SIP for the QSIG trunk group
        • Disabling Q-SIP for the SIP trunk group
  • Managing media gateways
  • Managing Avaya Aura® Media Server
    • Detailed description of Avaya Aura Media Server (MS)
      • Administering Avaya Aura Media Server signaling group on Communication Manager
      • Changing Avaya Aura Media Server signaling group on Communication Manager
      • Adding a media-server
      • Verifying that the media-server is in-service
      • Removing a media server
    • Managing Avaya Aura Media Server related documents
  • Telephone announcements
    • Gateway Virtual VAL resources
  • Managing Group Communications
    • Voice Paging Over Loudspeakers setup
      • Preparing to set up Voice Paging Over Loudspeakers
      • Setting Up Voice Paging Over Loudspeakers example
      • Loudspeaker Paging troubleshooting
      • User considerations for Voice Paging Over Loudspeakers
    • Chime Paging Over Loudspeakers setup
      • Preparing to set up Chime Paging Over Loudspeakers
      • Setting up Chime Paging Over Loudspeakers example
      • Assigning chime codes example
      • Chime Paging Over Loudspeakers troubleshooting
      • User considerations for Chime Paging Over Loudspeakers
    • Speakerphone paging setup
      • Preparing to set up speakerphone paging
      • Setting up speakerphone paging example
      • Speakerphone paging troubleshooting
      • Speakerphone paging capacities
    • Whisper Paging users who are on active calls
      • Preparing to set up Whisper Paging
      • Whisper Paging setup
    • Telephones as Intercoms administration
      • Administering intercom feature buttons example
      • Administering an intercom group example
    • Automatic Answer Intercom Calls setup
      • Administering Auto Answer ICOM example
      • Administering Listen Only Talk Path on Auto Answered Intercom Calls
    • Service Observing Calls
      • Preparing to set up Service Observing
      • Setting up Service Observing example
      • Best practices for service observing
  • Managing Data Calls
    • Types of Data Connections
    • Data Call Setup
      • Data Call Setup Administration
        • Administering Data Call Setup for data-terminal dialing
        • Administering Data Call Setup for telephone dialing
        • Data Call Setup port assignments
        • Characters used in Data Call Setup
        • DCP and ISDN-BRI module call-progress messages
      • DCP data modules
        • Using DCP data-terminal dialing
        • DCP telephone dialing
      • ISDN-BRI data modules
        • Using ISDN-BRI data-terminal dialing
        • ISDN-BRI telephone dialing
      • Analog modems
      • Considerations for Data Call Setup
      • Interactions for Data Call Setup
    • Alphanumeric Dialing
      • Administering Alphanumeric Dialing
      • Considerations for Alphanumeric Dialing
    • Data Hotline
      • Administering Data Hotline
      • Interactions for Data Hotline
    • Data Privacy
      • Administering Data Privacy
      • Considerations for Data Privacy
      • Interactions for Data Privacy
    • Default Dialing
      • Administering Default Dialing
    • Data Restriction
      • Administering Data Restriction
      • Interactions for Data Restriction
    • Data-Only Off-Premises Extensions
      • Administering Data-Only Off-Premises Extensions
      • Considerations for Data-Only Off-Premises Extensions
      • Interactions for Data-Only Off-Premises Extensions
    • Data Modules — General
      • Detailed description of data modules
        • 7400A/7400B+/8400B+ Data Module
        • 7400D
        • 7400C High Speed Link
        • 7500 Data Modules
        • Asynchronous Data Module
    • Administered Connections
    • Detailed description of Administered Connections
    • Access endpoints used for Administered Connections
    • Typical applications for Administered Connections
    • Conditions for establishing Administered Connections
    • Conditions for dropping Administered Connections
    • Autorestoration and fast retry
    • Administering Administered Connections
    • Interactions for Administered Connections
    • Modem Pooling
      • Administering Integrated Modem Pooling
      • Administering Combined Modem Poolings
      • Considerations for Modem Pooling
    • Personal Computer Interface
      • Personal Computer Interface Security
      • Administering a PC interface
      • Considerations for Personal Computer Interface
    • Wideband Switching
      • Detailed description of Wideband Switching
        • Wideband Switching channel type descriptions
        • Wideband switching channel allocation
          • Wideband Switching video application example
          • ISDN-PRI terminal adapters with Wideband Switching
          • Line-side T1 or E1 ISDN-PRI facilities with Wideband Switching
          • PRI endpoints with Wideband Switching
          • Universal digital signal level 1 board
          • Wideband Switching nonsignaling endpoint applications
          • Data service unit/channel service unit with Wideband Switching
          • Line-side (T1 or E1) facility with Wideband Switching
          • Wideband access endpoint
      • Wideband Switching guidelines and examples
        • Wideband Switching data backup connection
        • Wideband Switching scheduled batch processing
        • Wideband Switching primary data connectivity
        • Wideband Switching networking
        • Wideband Switching ISDN-PRI trunk groups and channel allocation
        • Facility lists and Wideband Switching
        • Direction of trunk/hunting within facilities
        • H11 channels
        • H12 channels
        • H0 channels
        • N x DS0 channels
      • Wideband Switching glare and blocking prevention
        • Wideband Switching glare prevention
        • Wideband Switching blocking prevention
      • Administering Wideband Switching
      • Considerations for Wideband Switching
      • Interactions for Wideband Switching
    • CallVisor Adjunct-Switch Applications Interface
      • ASAI configuration example
      • ASAI Capabilities
      • Considerations for ASAI
      • Interactions for ASAI
      • Setting up ASAI
    • CallVisor ASAI setup
      • Preparing to set up ASAI
      • Setting up ASAI
  • Collecting Call Information
    • Call information collection
      • Requirements for administering call accounting
      • Setting up CDR example
    • Intra-switch CDR administration
      • Setting up intra-switch CDR example
    • Account Code call tracking
      • Setting up Account Code call tracking example
    • Forced Entry of Account Codes
      • Preparing to administer Forced Entry of Account Codes
      • Administering Forced Entry of Account Codes example
    • Public network Call-Charge Information administration
      • Preparing to administer public network call-charge information
      • Collecting call charge information over ISDN example
        • Charge Advice for QSIG trunks administration
        • Administering Charge Advice for QSIG
      • Receiving call-charge information over non-ISDN trunks example
    • Viewing Call Charge Information example
    • Survivable CDR detailed description
    • Files for Survivable CDR
    • File naming conventions for Survivable CDR
    • Survivable CDR file removal
    • Survivable CDR file access
    • Administering Survivable CDR
    • Creating a new CDR user account
    • Administering Survivable CDR for the main server
    • Administering Survivable CDR for a Survivable Remote or Survivable Core Server
  • Assigning multiple call arrangement bridge to a Station
  • User Administration
    • User Administration management
  • Communication Manager objects
  • Endpoints
  • Templates
  • Overview of Inventory Management
  • Messaging
    • Subscriber Management
    • Adding a subscriber
    • Editing a subscriber
    • Viewing a subscriber
    • Deleting a subscriber
    • Subscriber list
    • Filtering subscribers
    • Subscribers (Avaya Aura Messaging) field descriptions
  • Configuring LSP for Edge topology
    • Configuring LSP for Edge topology
      • Checklist
    • Downloading the Certificates
    • Adding TLS Trusted Certificates
    • Adding Server or Application Certificates
    • Setting up LSP topology to Edge using Server Role
    • Configuring SNMP FP traps
    • Configuring Server Log Files
    • Configuring LSP Survivable Processor on main Communication Manager
  • Administering IP DECT
    • IP DECT
      • Enabling multiple locations for IP DECT
      • Verifying system capacities
      • Assigning the codec
      • Configuring the network region
      • Configuring the trunk group
      • Configuring the signaling group
      • Configuring the station
  • Setting up Kafka
    • Checklist for setting up Kafka
    • Enabling clustering
      • Configure Cluster Enablement Data field descriptions
    • Administering a CTI Link for Kafka
    • Configuring a list of nodes
    • Associating a list of nodes with a COR
  • Administering SIP trunk optimization
    • SIP trunk optimization
      • Adding Session Managers to a cluster
      • Administering the number of members on a trunk group
  • Certificate Management
    • Identity Certificates
      • Displaying a certificate
      • Addition of an identity certificate
      • Adding an identity certificate for Simplex server
      • Adding an identity certificate for a Duplex server
      • Removing an identity certificate
      • Copying an identity certificate
    • Trust certificates
      • Displaying a certificate
      • Adding a trusted certificate for Simplex server
      • Adding a trusted certificate for Duplex server
      • Removing a certificate
      • Copying a certificate
    • Renew Certificates
    • Generating a CSR
      • Certificate Signing Request field descriptions
    • Generating a CSR when third-party signed certificate is unavailable
  • Resources
    • Communication Manager documentation
      • Finding documents on the Avaya Support website
      • Accessing the port matrix document
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • PCN and PSN notifications
    • PCN and PSN notifications
    • Viewing PCNs and PSNs
    • Signing up for PCNs and PSNs
Home
Administering Avaya Aura® Communication Manager
Managing Data Calls
Data Call Setup
DCP data modules

DCP data modules

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Last Updated : Oct 30, 2012 |
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