Gateway Virtual VAL resources

Last Updated : Sep 26, 2023 |

Before you can use the capabilities of the Gateway v VAL announcement, it must be properly installed and configured. These instructions are contained in other documents in the Communication Manager documentation library.

  • For a complete description of Announcement information and procedures, see the Announcements feature in Avaya Aura® Communication Manager Feature Description and Implementation.

  • For a complete description of the related Locally Sourced Announcement feature, see Avaya Aura® Communication Manager Feature Description and Implementation.

  • For more information about these and other tasks related to using the VAL, see the documents listed in the following table.

    Task

    Information source

    Installing v VAL for a Gateway using the Media-Gateway screen and the enable announcement command

    Administering IP Connections Adding IP Routes Testing the IP Connections

    Note:

    Gateway embedded VAL announcements (v VAL) must have the gateway(s) that will provide announcements enabled in order for announcement extensions assigned to that gateway to be played.

    Each Gateway that will be used to provide announcements through the embedded VAL circuitry on the Gateway processor circuit pack must be assigned on the Media-Gateway screen and enabled using the enable announcements command before announcements can be recorded using the telephone or played from that gateway.

    Note:

    For more information about the Media-Gateway screen, and for a description of commands, see Maintenance Commands for Avaya Aura® Communication Manager, Branch Gateways and Servers.

    Announcements can be administered to a gateway and files can be FTPed to that gateway even though it is disabled. However, the Gateway first must be assigned on the Media-Gateway screen so as to be used for gateway announcements.

    Each Gateway when enabled is counted as a VAL circuit pack towards the system limit of either 1 VAL circuit pack (if the VAL Maximum Capacity field is n) or 10 circuit packs (for the Avaya Servers) if the VAL Maximum Capacity field is y.

    First the Gateway must have the V9 field assigned to gateway-announcements on the Media-Gateway screen before the Gateway embedded VAL (v VAL) can be enabled.

    Then the Gateway embedded VAL is enabled using the enable announcement-board gggV9 command (where ggg is the gateway number assigned on the Media-Gateway screen).

    The Gateway embedded VAL also can be disabled using the disable announcement-board ggV9 command. This removes that gateway from the VAL circuit pack count but announcements already assigned and recorded/FTPed on that circuit pack remain but will not play.

    Administering Announcements (recording, copying, deleting, and so on.)

    Avaya Aura® Communication Manager Feature Description and Implementation.

    Viewing announcement usage measurements (list measurements announcement command)

    Avaya Aura® Communication Manager Reports and Avaya Aura® Communication Manager Feature Description and Implementation.

    Troubleshooting announcements

    Avaya Aura® Communication Manager Feature Description and Implementation.

    Troubleshooting VAL hardware

    Maintenance Procedures for Avaya Aura® Communication Manager, Branch Gateways and Servers for your model.