Native support of Avaya 9404 and 9408 digital telephones

Last Updated : Sep 26, 2016 |

Native support of Avaya 9404 and 9408 digital telephones is available from Communication Manager 6.2 and later. Communication Manager supports call processing features for the Avaya 9404 and 9408 digital telephones are similar to the 24xx and 14xx line of DCP telephones, and supports languages in Unicode format. The Avaya 9404 and 9408 digital telephones have a look and feel similar to the 96x1 telephones. Standard Local Survivability (SLS) does not support 9404 and 9408 stations natively. You must administer 9404 and 9408 telephones as 24xx telephones to support SLS natively. Communication Manager also supports the following features for the Avaya 9404 and 9408 digital telephones.

  • Fixed feature buttons (Hold, Conference, Transfer, Message waiting lamp, Drop and Redial)

  • Message button

  • Customized button labels

  • 40 Unicode, Eurofont, or Kanafont character display message support

  • Speakerphone functionality (including Group Listen)

  • Support for the same set of Communication Manager call processing features that are supported by the 1416 telephone

Note:

You must administer the telephone type as either 9404 or 9408 to allow firmware upgrades and to use the new capabilities of the sets.

Native support of Avaya 9404 digital telephone

Communication Manager provides native administration for the Avaya 9404 digital telephone. The Avaya 9404 digital telephone administration is similar to the Avaya 2410 digital telephone with the same fields and default values except for the following:

  • Support for display languages which include English, Spanish, French, Italian, User defined, Unicode, Unicode2, Unicode3, and Unicode4

Native support of Avaya 9408 digital telephone

Communication Manager provides native administration for the Avaya 9408 digital telephone. The Avaya 9408 digital telephone administration is similar to the Avaya 2420 digital telephone with the same fields and default values except for the following:

  • Support for display languages which include English, Spanish, French, Italian, User defined, Unicode, Unicode2, Unicode3, and Unicode4.

  • Support for Button Modules field rather than Expansion Module field.

BM12 Button Support

The Avaya 9408 digital telephone uses the BM12 button expansion module that supports 24 buttons per module. Communication Manager supports three BM12 buttons for the Avaya 9408 digital telephone.