Editing a group

Last Updated : Sep 28, 2020 |

About this task

Use this procedure to edit a data access group. Changes made to groups are reflected immediately to agents logged into Avaya Workspaces.

Important:

If Avaya Control Manager administrator renames a group, the group is assigned back to the default layout in Avaya Workspaces.

Procedure

  1. Log on to the Control Manager interface as an administrator.
  2. On the Avaya Control Manager webpage, click Groups.

    The system displays a list of available locations in the navigation pane.

  3. In the navigation pane, click the parent or child group that you want to edit.
  4. Edit information in the appropriate fields.
  5. Click Save.