Use the following procedure to enable the compressed layout of the Avaya Workspaces interface. The compressed layout setting applies to the agents assigned to a workspace layout group.
Procedure
In the Avaya Control Manager, create a user group associated with a workspace layout and add agents to the user group.
Log on to Avaya Workspaces as an administrator user.
On the Avaya Workspaces administrator interface, click Layout Manager.
Do one of the following:
For creating a new layout, click Create New Layout.
To edit an existing layout, click Edit.
In the Name field, type a name for the layout.
In the Description field, type the layout description.
Select the Use compressed check box.
In the Assign Agent Groups to this Template area, use the + and x buttons on the left and right columns, respectively, to move the required agent groups from the unselected to the selected area.
Important:
The agents in the group are set to the new layout after they log off and log in again.
The agents who are not assigned to any specific layout are set to use compressed mode.
