Configuring agent toast notifications

Last Updated : Sep 28, 2020 |

About this task

Agents can configure the type of toast notifications that they can see on Avaya Workspaces. The configuration settings applies to all agents.

The following are the types of toast notifications available:

  • Information: Displays general updates, including supervisor broadcast messages.

  • Warnings: Displays general Avaya Workspaces warnings.

  • Errors: Displays critical Avaya Workspaces errors that can impact functionality.

Procedure

  1. Log on to Avaya Workspaces as an administrator user.
  2. On the Avaya Workspaces administrator interface, click the Admin Settings button.
  3. Under Agent Toast Notifications, depending on your preferences, select the Information, Warnings, or Errors check boxes.
  4. Optional To override the default time for displaying the toast notifications, select the Override default time for showing toast notifications check box.
  5. Optional Select the amount of time that elapses, in seconds, before the toast notifications appear.